Get help, find answers, and connect with our support team in Ghana
U27 WILMA STREET
Digital Address: GN-0659-8968
Accra, Ghana
+233 50 660 8337
Available 24/7
Mon-Fri: 8AM-6PM GMT
Sat: 9AM-4PM GMT
Sun: Closed
Setting up your school account is simple. Visit our registration page, fill in your school details, and follow the step-by-step setup wizard. You'll be up and running in under 10 minutes.
You'll need your school's basic information (name, address, contact details), administrator details, and your preferred subscription plan. Our Ghana office at U27 WILMA STREET can assist with setup.
Yes! We offer a 30-day free trial with full access to all features. No credit card required to start.
Go to Admin Dashboard > Staff Management > Add New Staff. You can add individual staff members or bulk import using our CSV template.
Our role-based access control allows you to create custom roles with specific permissions for different staff members.
Navigate to Student Management where you can add new students, manage class assignments, and track enrollment status throughout the academic year.
SmartSchRecords works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Yes, we use enterprise-grade security with SSL encryption, regular backups, and comply with international data protection standards.
You can export your data anytime in various formats (CSV, PDF, Excel). Go to Settings > Data Export to access this feature.
We accept major credit cards, bank transfers, and mobile money payments popular in Ghana including MTN Mobile Money and Vodafone Cash.
Yes, you can upgrade or downgrade your plan anytime from your account settings. Changes take effect immediately.
Yes, we offer volume discounts for educational groups and multi-school organizations. Contact our sales team for custom pricing.